| Issue ID | 1230881 |
| Internal NHTSA # | 10783487 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLS400 |
| Model Year | 2015 |
| File date | 19/10/15 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Total electrical failure which is causing command system to power on/off while vehicle is being driven,not allowing me to use navigation,windows(rolling up&down or not working at all),side view mirrors(flipping out & in,while vehicle is being driven)air conditioning,radio turning itself off/on. Electronic breaking system activating itself while vehicle is being driven,speedometer not working. Keyless functions not working had to remove hard key manually to open car door & remove push button starter manually to insert key. The car is unsafe to drive especially with the braking system activating itself as well as the multi malfunctions. This is now the 4th time the vehicle has been taken to the dealership for this problem. I have 10,000 miles on the car, purchased it dec 24,2014. I called mb usa customer service & reported the complaints/malfunctions to them & made them aware that the car was unsafe to drive & the customer service agent took my information & said someone would call me tomorrow afternoon about the situation. I also gave them the name of the dealership & my service advisors name whom i've had documenting the problems with the care as well as myself. The agent said they'd call him tomorrow & then me. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAGUNA NIGUEL, CA |
| VIN pattern | WDDLJ6FBOFAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |