| Issue ID | 1725389 |
| Internal NHTSA # | 11396704 |
| Manufacurer | Mercedes-Benz USA, LLC |
| Brand | MERCEDES BENZ |
| Model | CLK350 |
| Model Year | 2007 |
| File date | 24/01/18 |
| Component | VISIBILITY:SUN/MOON ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 mercedes benz clk350. The contact stated the bonding between the glass panel and the sliding roof frame deteriorated which resulted in the two parts separating. The contact spoke to the local dealer mercedes-benz of long beach (2300 e spring st, signal hill, ca 90755, (562) 374-7759) where it explained over the phone that the dealer was not going to service the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the dealer had to repair the recall. The failure mileage was approximately 200,835. |
| Vehicle Mileage at Failure | 200835 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CARSON, CA |
| VIN pattern | WDBTJ56H77FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |