| Issue ID | 586159 |
| Internal NHTSA # | 10155791 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLK CLASS |
| Model Year | 2004 |
| File date | 15/03/06 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | While using the cup holder on my 2004 mercedez benz clk vin [xxx] coffee spilled and caused the radio and a/c unit to malfunction. This resulted in almost $2,000 in repair costs. The cup holder in the vehicle is placed directly above the radio and a/c controls. I know that mercedes had problems in the past with the slk models with spills causing the electronic transmission to short out. Based on the design of the cup holder is would be impossible to prevent spilling when faced with a sudden stop or a hole in the road. I requested the repair to be covered by mercedes benz but they refused to honor my request. Since the design is so flawed, and the damage to electonic equipment so foreseeable it is wrong to do this to consumers. *nm updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) |
| Vehicle Mileage at Failure | 17900 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WOODMERE, NY |
| VIN pattern | WDBTJ75J34FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LAKEVIEW AUTO SALES & SERVICE |
| Dealer's telephone number | (516) 766-2585 |
| Dealer's city | ROCKVILLE CENTRE |
| Dealer's state code | NY |
| Dealer's ZIP code | 11570 |