| Issue ID | 1300436 |
| Internal NHTSA # | 10886032 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLA250 |
| Model Year | 2014 |
| File date | 10/07/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My car was purchased 8/2014 from mercedes benz of henderson nv. This car has had problems the1st day of owning it. This car has been in and out of the shop so many times that i have lost count. I have a folder as thick as my bible. Mercedes won't claim it as a lemon and this car has been in the shop for the same problems with additional problems every time it is taken in. The dealership will not exchange it for a equal car without the option of renewing another lease and increasing the payment. I have experienced hazard lights on the first 30miles. The electrical went out/warning flashers/malfunctioning/inoperable the car has died driving which put mine and others lives in danger. All i'm told is i am sorry. I am drained with dealing with the dealership and going through all of their turnovers with mngmnt. Pablo rodriguez was a gem along with butch who did nothing!! Every code that was dcmntd was deleted from the memory. My car was recently in again with inoperable/malfunctioning display/acceleration/pre safe system error in which they said they fixed but less the 24hrs the same problem occurred. The dealership had my car from june 24th to july 10th and same issues but new error messages. I have been without a car since i picked it up and the dealership will not do anything about getting it in sooner then the 25th. They don't care at this dealership nor does mercedes corp. Hrs & hrs of wasted time talking to people who can do nothing. No calls from anyone, i received surveys in the beginning that were never addressed i know that because of my feedback. Ive never experienced anything like this before and it is so disappointing. Overall it has a been the very worst experience that ive ever had owning a car!!! Or mercedes that is. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HENDERSON, NV |
| VIN pattern | WDDSJ4EB9ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |