| Issue ID | 1103860 |
| Internal NHTSA # | 10628705 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLA250 |
| Model Year | 2014 |
| File date | 08/08/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Traveling approximately 15mph and slowly accelerating, vehicle became completely unresponsive to throttle input, and engine remained at idle speed. Displayed showed the messages "pre-safe inoperable" and "see owner's manual." after the engine was shut off and restarted, the car drove normally. It was taken into the dealer for inspection and repair, and was returned to me after the service adviser advised me that they could "find no codes." the very same error occurred a few days later. This time the service adviser said that error codes were found, that there was a "conflict in the programming", that all of the hardware checked out, and that "reprogramming the module" will fix it. 36 hours later it occurred again. This time the adviser said that a mercedes benz service database indicated that the problem was with a wiring harness in the throttle, and that replacing that harness will fix the problem. |
| Vehicle Mileage at Failure | 5200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFAX, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |