2017 Mercedes benz C43 AMG Steering Electric Power Assist System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz C43 AMG 2017 steering electric power assist system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz C43 AMG 2017 steering electric power assist system and complaints other owners have filed.
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2017 Mercedes benz C43 AMG Steering Electric Power Assist System Problems, Complaints and Defects

 Issue ID1653759
 Internal NHTSA #11319155
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelC43 AMG
 Model Year2017
 File date12/03/20
 ComponentSTEERING:ELECTRIC POWER ASSIST SYSTEM
Product type codeVEHICLE
 Description of the problemTl* the contact owned a 2017 mercedes benz c43 amg. The contact stated that while driving at 63 mph in the rain, loss control of the vehicle as it sled to the left and crashed into the guard rail. The incident of march 12th did not feel like i had hydro-planned. The contact stated that several warning lights illuminated such as air bags failure, shock failure, suspension failure and track failure. There were no injuries and no police report was filed. The vehicle's driver's side was damaged under the front bumper and the frame was damaged beyond repair. The vehicle was towed to an auto body repair facility where the contact was informed that the steering was extensively damaged and a failure cause could not be determined. The contact researched the failure on-line and believes that the electric steering was defective and may be a cause of the failure. The contact mentioned that the vin was not included in a recall for electrical steering. During the inspection of the vehicle by penske auto collision center, the technician could not tell if the steering damage was sustained during the collision or as a result of a defect. They also found damage to the rear drive unit although, as very visible in the photos, the vehicle struck the barrier with the front left (driver's side) portion of the front bumper. The rear of the car never slammed into the barrier but did scrape along the driver's side momentarily but there was no impact. The collision center could not account for the damage to the rear drive unit. In research, i found a few mentions and complaints of the rear axle disengaging which could cause loss of control. The vehicle was totaled by the contact's insurance company. The dealer and manufacturer had been contacted. The failure mileage was 32,000. *dt*jb
 Vehicle Mileage at Failure32000
Number of Occurences1
Source of the issueHOTLINE VOQ
 City and StateEL CAJON, CA
VIN pattern WDDWJ6EB0HFXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase05/07/17
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train typeAWD
Transmission typeAUTO
 Vehicle speed63
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's namePENSKE AUTO COLLSION CENTER
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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