| Issue ID | 1715949 |
| Internal NHTSA # | 11386995 |
| Manufacurer | Mercedes-Benz USA, LLC |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2009 |
| File date | 28/12/20 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Rear subframe rusted through on both sides and broke while driving about a year ago. Nearly lost control of the car. There was 55,000 miles on the car at the time. Also, i have another vehicle same w204 car series 120,000 miles on this car. Vin [xxx]. Last week the rear subframe broke on that car while driving. Came very close to having serious wreck on i77. Mercedes replaced and paid for the first vehicles subframe. I paid for the labor. They are giving me 30% off the repair of the one now in the dealers shop. I have been told by a mercedes service manager that this is a prevalent problem around the country and that mercedes knows they have a problem with the subframe on this model. I have researched this on the web and found many others with the same problem. This is a very serious safety issue. I would not be surprised if someone has died from this part failure. Please investigate this for a recall. It will save some lives. Redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH MYRTLE BEACH, SC |
| VIN pattern | WDDGF56X69RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |