| Issue ID | 1253011 |
| Internal NHTSA # | 10819722 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2009 |
| File date | 30/12/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 mercedes benz c350. The contact stated that the key failed to start the vehicle after numerous attempts and the steering column did not lock. In addition, certain electrical components, such as the radio, door locks, interior lights, and exterior lights did not function. The take key out of the ignition indicator illuminated on the instrument panel. The vehicle was towed to the dealer where it was diagnosed that electronic steering control module malfunctioned and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000. Updated 04/07/16*lj *js |
| Vehicle Mileage at Failure | 113000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MILFORD, DE |
| VIN pattern | WDDGF56X89RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 22/06/13 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HERTRICH-MILFORD |
| Dealer's telephone number | 302-422-5452 |
| Dealer's city | MILFORD |
| Dealer's state code | DE |
| Dealer's ZIP code | 19963 |