| Issue ID | 1248446 |
| Internal NHTSA # | 10816185 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2009 |
| File date | 29/11/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I had to replace the steering lock module which cost nearly $1200. The car has approximately 110,000 km. The car started fine in the morning and was parked for about 20 minutes in the grocery store parking lot. When i returned to the car and tried to start it, it would not crank. The alarm turned off fine, radio and lights worked, instrument cluster read the key and good me to remove it before exiting the vehicle. The transmission and steering wheel were locked in park. The car had to be towed to a dealership where they diagnosed and replaced the steering lock module. I read online and found numerous complaints about the same issues. |
| Vehicle Mileage at Failure | 683000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLAINE, WA |
| VIN pattern | WDDGF56X19RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |