| Issue ID | 1286444 |
| Internal NHTSA # | 10871331 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2009 |
| File date | 27/05/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall: i received a notice of recall # 16v-08, stating that a defective driver's side airbag could rupture and cause serious injury or death in my 2009 mercedes-benz c350. After contacting the manufacturer, i was told that the replacement parts are unavailable and that the wait for recall repairs will be considerable. Meanwhile i'm left driving a car that can seriously injure or kill me in the event of an airbag deployment. I told the manufacturer's representative that this is unacceptable and asked repeatedly for either a loaner car while waiting for parts, or for mercedes to buy back my car. In no uncertain terms i was told that no such action is possible. Why should i put my life in danger for an unspecified length of time for a defect that mercedes is responsible? All affected owners should be offered no-charge loaners, reimbursement for rental cars or a buy-back of their vehicles. |
| Vehicle Mileage at Failure | 46790 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | REDONDO BEACH, CA |
| VIN pattern | WDDGF56X89RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |