| Issue ID | 995304 |
| Internal NHTSA # | 10524932 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2008 |
| File date | 01/07/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Mercedes c350 2008 52,000 miles. Car suddenly would not start. Lights worked, console screen came on, navigation screen popped up. It wasn't battery,not both car keys. Cannot get out of park,steering wheel locked. Had to tow to nearest dealership 70 miles away. Bad steering wheel lock (icm)ignition control replacement cost $1500. Mechanic prior looked and tried ordering part. Wouldn't sell it to him because it was supposable a recalled part!? Dealership said no recall or warranty, out of pocket. Then when informed repair done, i was told command control not working $500 to fix. I bought mercedes because its suppose to be reliable. Very disappointed. Going back to bmw according to mb blogs it is a common issue with 2088 c class. There's a bulletin notice on this issue also called eis !! |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EL CENTRO, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |