| Issue ID | 1250929 |
| Internal NHTSA # | 10818231 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2008 |
| File date | 29/12/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | This is the 2nd time it has happened to me same issue with the eis steering mechanism. First time i paid over $800 to have the part replaced then second time i am being charged over $900 & that's with a discount! I complained & mercedes does not care! Very frustrating when you think you purchased a car for reliability & quality but it is always breaking down. Mercedes knows the problem & is well aware of it but will not fix it because they are making a lot of money from it! I was at the gas station ready to leave & car would not start. The lights were on & radio but no luck getting the key to turn at all. Had to get a tow truck & pay more because car would not go into neutral. I was told they could not guarantee that it wouldn't happen again & they could not help with any discounts either! Just not right! Someone please help!!! |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN DIEGO, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |