| Issue ID | 1217779 |
| Internal NHTSA # | 10762374 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2008 |
| File date | 04/09/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2008 mercedes benz c350 - 70,677 after driving the car in the morning, i went to crank the car later in the day and it would not start. Ignition would turn, but nothing happened - only a clicking sound when i removed the key. Locks, alarm, lights (interior and exterior), radio and air conditioner worked fine, but the car would not shift out of park and the brake was locked in place. Battery tested normal at 12. 4 volts. I tried the second key, but the car would not start. Took it to mercedes benz dealership, and they told me that it was a steering lock / ignition switch problem and it was a common issue they see in this year and model. They wanted $1,200 to replace the steering lock. I have seen numerous complaints about the same problem in mercedes benz 2008 c class, but there has been no recall and mercedes will not address the issue. |
| Vehicle Mileage at Failure | 70677 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |