| Issue ID | 1691841 |
| Internal NHTSA # | 11360247 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2019 |
| File date | 01/09/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 mercedes-benz c300. The contact stated that whenever the steering wheel was turned left or right, there was a grinding sound coming from the steering wheel. The contact contacted mercedes benz of brooklyn (1800 shore pkwy brooklyn ny 11214; (718) 258-5100) who stated they were aware of similar issues however, there was no recall. The vehicle had not been diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the failure was typically caused by an impact. The manufacturer had not inspected the vehicle. The approximate failure mileage was 17,506. |
| Vehicle Mileage at Failure | 17506 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | STATEN ISLAND, NY |
| VIN pattern | 55SWF8EB9KUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |