Issue ID | 1712489 |
Internal NHTSA # | 11384431 |
Manufacurer | Mercedes-Benz USA, LLC |
Brand | MERCEDES BENZ |
Model | C300 |
Model Year | 2017 |
File date | 21/12/20 |
Component | VISIBILITY:SUN/MOON ROOF ASSEMBLY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 mercedes benz c300. The contact stated that while driving 55 mph and was going around a curve in the road, an abnormal sound was heard. The sun roof exploded without impact. The contact stated that the sun roof glass fell inside the cabin of the vehicle and on her son who was seated in his car seat in the rear of the vehicle. The contact and her son sustained minor scrapes that required medical attention. The contact coasted to the side of the road. The contact called mercedes-benz of fayetteville (420 glensford dr, fayetteville, nc 28314, (910) 487-0000) and informed the dealer. The vehicle was towed to the dealer. The vehicle was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000. ## vin passed ## mercedes-benz c300 c4 2017 ## |
Vehicle Mileage at Failure | 23000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | FAYETTEVILLE, NC |
VIN pattern | WDDWJ4KB9HFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 2 |
No. of fatalities | |
Date of purchase | 19/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |