| Issue ID | 1656979 |
| Internal NHTSA # | 11321525 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2016 |
| File date | 15/04/20 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Heard something crack and the found later plastic pieces of the shoe on the right side on the sunroof in the rail of the sunroof. It was the rail guide shoe. The mechanic advised me the entire roof would need to come up, including headliner. He also said you'd need to replace rails, which sounds a bit much for a plastic shoe. I agreed, it's ridiculous that these are made of plastic. 4 thousand dollars to fix it. I been seeing a lot people complaining about the same problem. |
| Vehicle Mileage at Failure | 40600 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STONEHAM, MA |
| VIN pattern | 55SWF4KB8GUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |