| Issue ID | 1717946 |
| Internal NHTSA # | 11388420 |
| Manufacurer | Mercedes-Benz USA, LLC |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2016 |
| File date | 10/01/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 2016 c300 4matic at about 50k miles, check engine light came on and then as i was driving on the freeway the car just stopped accelerating in the middle of the freeway and had to take my car to the side and towed it to the dealer in west covina. Luckily there was no one on the freeway since it was early sunday morning. Dealer is now saying the car might need engine replacement which will cost me $20k but they want $3000 to do a tear down to make sure. Opened a case with their customer service but they said they can't do anything about it since the car is out of warranty. I am incredibly upset with mercedes benz - i have not used the car that much and maintained it myself according to their maintenance booklets. I believe this is an engine defect problem that mercedes needs to take care of. |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHINO HILLS, CA |
| VIN pattern | 55SWF4KB1GUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |