| Issue ID | 1660404 |
| Internal NHTSA # | 11324100 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2015 |
| File date | 05/05/20 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 mercedes-benz c300. The contact stated that while driving at an unknown speed, the glass panel detached from the vehicle. The contact veered to the shoulder of the roadway and inspected the vehicle and confirmed that the glass panel had detached from the vehicle. The glass panel was not retrieved. Additionally, the contact stated that when it rained, water would enter the cabin of the vehicle. Mercedes-benz of cutler bay (10701 sw 211 st, cutler bay, fl 33189, (305) 251-0345) was contacted and informed of the failures. The contact was informed that the vehicle was not subjected to a recall. The vehicle was repaired. The contact referenced nhtsa campaign number: 19v918000 (visibility) as a possible solution for the failure however, the vin was not included. The failure mileage was approximately 59,900.*dt*jb |
| Vehicle Mileage at Failure | 59900 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MIAMI, FL |
| VIN pattern | 55SWF4KB3FUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TROPICAL PAINT & BODY PAINT |
| Dealer's telephone number | 305-969-8933 |
| Dealer's city | MIAMI |
| Dealer's state code | FL |
| Dealer's ZIP code | 33186 |