| Issue ID | 1407358 |
| Internal NHTSA # | 11023294 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2015 |
| File date | 25/12/16 |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 mercedes-benz c300w4. After starting the vehicle, the odor of mold entered the cabin of the vehicle through the hvac system. Mercedes-benz of mobile in mobile, alabama replaced the air filters and cleaned the cooling system within the hvac twice, but the failure recurred. The manufacturer was not made aware of the issue. The failure mileage was approximately 15,000. |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DAPHNE, AL |
| VIN pattern | 55SWF4KB2FUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |