| Issue ID | 1456301 |
| Internal NHTSA # | 11081495 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2015 |
| File date | 23/03/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 mercedes benz c300. The contact stated that the digital screen used to utilize the back up camera, radio and blind spot failed to operate. The contact was concerned that the failure would result in a crash. The vehicle was taken to mercedes benz of collierville (4651 s houston levee rd, collierville, tn 38017) where they informed the contact that the failure occurred due to the xm radio system was updating. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was a temporary software update available. The vehicle was taken back to the dealer and the vehicle was repaired however, the failure recurred. The approximate failure mileage was 24,000. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GERMANTOWN, TN |
| VIN pattern | 55SWF4KB9FUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |