| Issue ID | 1403132 |
| Internal NHTSA # | 11019536 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2013 |
| File date | 12/09/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | On 09-12-16 i was involved in a rear end collision (35+ mph). I was stopped in traffic (interstate highway). My vehicle was in eco mode and the vehicle's brake hold feature was activated, the brake was fully engaged/pressed, and hold was displayed on the forward instrument cluster. While stopped, another vehicle struck my vehicle from the rear. My vehicle's neck-pro retraint system activated and the hazards activated. No air bags were deployed. However, a few seconds after the accident, the brake hold feature deactivated and my vehicle began to roll into rush hour traffic. After actively pumping the brakes, to no avail, i initiated an offensive maneuver and swerved the vehicle off of the highway and onto unpaved side road/shoulder. My vehicle continued to roll forward and only stopped after i fully pressed/engaged the emergency brake. Is deactivating brake hold in a rear end collision a design flaw, or is this the intended function? |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RALEIGH, NC |
| VIN pattern | WDDGF8AB5DRXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |