| Issue ID | 1649500 |
| Internal NHTSA # | 11315977 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2013 |
| File date | 17/02/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | There are 3 recalls regarding my vehicle per mercedes benz and their database on their website. I took my vehicle for steering column to get repaired and the dealer did nothing about it. They are refusing to fix the recalls and told me that my vehicle is not under the manufacturer warranty. The dashboard is completely disabled with a warning messages and airbag light on. It disabled my honk, volume buttons, i cannot see tire pressure on my dashboard or how much miles there is left for gas and other features. Service manager told me he is unable to fix the recall and for me to contact mercedes benz customer service. They let me leave the dealership with my new born baby and two toddlers. I begged them to fix it and cried so much since i was scared to death to drive away with the problem like that and they still refused to do so. After i contacted mb customer service they looked into it and also stated that my vehicle is not going to be fixed for the recall due to non manufacturer warranty. Please help me out. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARTFORD, CT |
| VIN pattern | WDDGF8AB4DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |