| Issue ID | 1489956 |
| Internal NHTSA # | 11120170 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2012 |
| File date | 08/08/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Interior door latch spontaneously broke. I had driven my car to work that morning and gotten out of the car to go into my office building. There was no sign of any issue with the latch. Later that afternoon, i left work and made a stop somewhere. When i went to get out of the care the latch just flopped. There was no spring action and i could not get out of the car until i rolled down the window and opened the door from the outside. According to forums on mbworld. Com dating as far back as 2012, this is a common issue for c-class and other mb models this could definitely be a safety issue in the event an accident or in another life threatening situation. According to the mercedes benz service advisor in my area, the cost to repair this issue is upwards of $1300 because they have to replace the entire door panel. If this is happening to so many of these vehicles through no fault of the owner, shouldn't there be a recall issued for this? Why are they accepting parts that they know to be defective? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KNIGHTDALE, NC |
| VIN pattern | WDDGF8BB8CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |