| Issue ID | 1637982 |
| Internal NHTSA # | 11301413 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2011 |
| File date | 17/01/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 mercedes benz c300. The contact stated after her vehicle was serviced at (mercedes-benz of shrewsbury 760 boston turnpike, shrewsbury, ma 01545) for air bag replacement. While attempting to start the vehicle the engine would not start and the power steering ceased. The vehicle was initially diagnosed with a replacement battery and after the replacement the failure recurred. The vehicle was taken back to the dealer for a second diagnosis which was that the steering lock module was needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of this failure. The failure mileage was 71,000. |
| Vehicle Mileage at Failure | 71000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FRAMINGHAM, MA |
| VIN pattern | WDDGF8BB5BAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |