| Issue ID | 1610965 |
| Internal NHTSA # | 11269187 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2011 |
| File date | 14/10/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 mercedes-benz c300. The contact received a recall notice for nhtsa campaign number: 19v010000 (air bags). The contact took the vehicle to plaza mercedes-benz (11910 olive blvd, creve coeur, mo 63141, (314) 266-5469) and was informed that the steering column needed to be replaced. The contact was informed that the steering column was not covered under warranty and she would have to pay out of pocket for the repairs. The dealer stated that if the steering column were not replaced, the vehicle could potentially shut off without warning. The manufacturer was not contacted. The vehicle had not been repaired. The contact had not experienced a failure. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EAST ST. LOUIS, IL |
| VIN pattern | WDDGF5EB3BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |