| Issue ID | 1427639 |
| Internal NHTSA # | 11048596 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2011 |
| File date | 25/11/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On 11/25/2017 at 1550 hours, i made multiple attempts to start my vehicle. The key would turn but the vehicle would not start. The switch lights were operating. However, the wheel would not turn and the gear was stuck. The battery was checked and it was fully operational. The tow truck company made multiple attempts to recharge the car with no success. My car was towed from dc to dumfries, va (home). On 11/27/2017 at approximately 0721 hours. My vehicle was towed from my house to the alexandria mercedes-benz service center. Mercedes gave me a loaner car. At 0945 hours, i received a call from the mercedes-benz specialist and he said the issue is the steering lock. Which is a normal problem with these vehicles. I was told the price would be $1,628. My vehicle has never had any issues and i keep my maintenance and everything else up to date. Mercedes-benz should recall all vehicles that have this issue. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DUMFRIES, VA |
| VIN pattern | WDDGF5EB3BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |