| Issue ID | 1560054 |
| Internal NHTSA # | 11204373 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2011 |
| File date | 28/03/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I am writing to file a complaint. The vehicle did not start after the key was put into the ignition. There were no warning lights. In addition, the vehicle did not start at all. The tow service was called. The tow repair representative indicated the problem may be the "ignition switch," as the battery was fine. The vehicle was towed to the dealership. The entire ignition switch had to be replaced. The cost was $1214. This is unacceptable. Fortunately, the vehicle was in a secure place -- the home garage. However, had it been in another location, a serious safety hazard could have occurred. The vehicle only has approximately 91,000 miles, so it is inconceivable as to why an ignition switch would need to be replaced. There was no warning. This is an item that is clearly a manufacturer's defect and should be under warranty. |
| Vehicle Mileage at Failure | 91000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | UPPER MARLBORO, MD |
| VIN pattern | WDDGF8BB2AFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |