| Issue ID | 1538155 |
| Internal NHTSA # | 11180163 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2011 |
| File date | 15/05/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I received notification of a defective passenger side airbag in may 2016. I have received two subsequent letters dated december 2017 and just today february 14, 2019 stating the problem and that the company ( mercedes benz usa ) through their parent company daimler ag was taking all necessary measures to remedy this situation. We were also told that they were working closely with the national highway traffic safety administration and airbag suppliers to provide a remedy as soon as possible, and to prioritize repairs according to risk factors identified through testing. We have been told once again that replacement parts are not yet available, but we will be contacted once parts become available. It has been 2 1/2 years and still no remedy. We are driving around with a bomb waiting to go off in the front seat of our vehicle. When is enough enough? Are we waiting for someone to be injured or killed. I purchased mercedes benz vehicle because i was lead to believe they were one of the seven safest cars on the road. I do not have a warm and fuzzy feeling about owning my mercedes when the parent company cannot remedy a situation that puts my family and i at risk. I would have expected more from mercedes benz. Going forward i do not want more empty promises. Fix this problem once and for all so you might restore some confidence in your name again. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MADISON, CT |
| VIN pattern | WDDGF8BB8BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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