| Issue ID | 1215072 |
| Internal NHTSA # | 10760330 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2010 |
| File date | 14/08/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I had just stopped in driveway in my house after a 15 mile drive from my office when i tried to open the door, the handle flapped about but did not engage the lock to open the door. I had to start the car again, rolled down the window (glass) before i could open the door using the out side handle. The local mercedes benz dealer and the mercedes benz usa representative informed that i have to replace the whole driver's side door at a cost of $708 after the local dealer discount. Mercedes benz has installed a plastic handle as a door handle but requiring buyers to purchase a whole door when the plastic handle breaks. Is this allowed? Even if this is allowed is it good for the customers? What can you do about this? As far as i am concerned they have lost a four-time mercedes benz customer. But i want others not to get caught in this money-pit. Please help. |
| Vehicle Mileage at Failure | 75129 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWARK, DE |
| VIN pattern | WDDGF8BB9AFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |