| Issue ID | 1135947 |
| Internal NHTSA # | 10661232 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2010 |
| File date | 26/11/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Dear sir or madam: on november 26, 2014 i drove to the hospital for which i work. Within 1 mile of my destination, while traveling at the speed of 45 miles per hour i heard a loud high pitched sound that came from my steering wheel and it became somewhat difficult to steer. No vehicle status message ever showed on the malfunction display. I parked the car and called the mercedes benz authorized dealer. The soonest available appt when they could look at my car was on december 1, which was 5 days away. No help whatsoever!!!! I took it to a trusted family mechanic and he said the power steering chamber had been leaking for some time, it was now smoking and needed to be replaced. There was a recall of 85,000 mercedes benz c class and e-class models between june 1, 2009 and february 28, 2010. My power steering chamber was manufactured 02/03/10 (128bar). Kunden-no: a005 486 95 01. Zfls-nr: 7695 955 135. I believe that my vehicle should have been a part of this recall. Furthermore, if i had been on the freeway at higher speeds the possibility of something more dangerous could have happened. I look forward to your prompt attention to this matter, sincerely [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 59000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AGOURA HILLS, CA |
| VIN pattern | WDDGF5EB7ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |