| Issue ID | 1563677 |
| Internal NHTSA # | 11207129 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2010 |
| File date | 12/05/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall i have received multiple notices since 2016 from mercedes benz dealership in santa rosa, ca regarding the takata airbag recall (nhtsa recall # 16v081, #16v363) for both driver-side and passenger-side airbag modules under recall campaign #2018120017. I have been notified since december of 2018 that the parts are now available for this recall campaign, including emails from the dealership stating that the repair is "extremely urgent" and that failure to complete the repair may result in severe injury or death to driver and/or passengers. However, i have scheduled the service appointment multiple times, only to be told that the parts are actually not available. The dealer is unable to give me any estimate of when the parts for this recall will actually be available. Please help me expedite the repair with the dealership, mercedes benz of santa rosa (2885 corby ave santa rosa, ca 95407 (888) 878‑0186) |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA ROSA, CA |
| VIN pattern | WDDGF5EB3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |