| Issue ID | 1274645 |
| Internal NHTSA # | 10854302 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 06/04/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My 2009 mercedes benz c300 will no longer recognize my keys. I believe the problem lies within the computer system in the vehicle. Initially i was able to access my vehicle & was able to attempt to start the engine. However, the car would not turn over, but the dash would light up, instructing to take the key from the ignition. Thinking the problem was the battery, i waiting until the following day to have my vehicle looked at, hopefully by a professional. Currently, neither of my keys will even allow me to access the vehicle. The actual pop out key will allow me into the driver side, but there is not much else i can do from there. The trunk won't pop, the lights will not come on, and the ignition does not recognize that there is even a key in it. After doing some light research i've discovered that this is a common issue with this year/make/model. If the computer system has indeed malfunctioned, how many complaints for this problem does it take before the manufacturer considers this a recall issue? My vehicle is not under warranty, although from the similar complaints i have seen, the warranty would not cover this type of malfunction. My vehicle is safely parked in my driveway, however if the circumstances were different, and i was stuck in a not so safe part of town, this could be a major safety issue for young women like myself. I'm looking for a bit of insight on what steps need to be taken to avoid having to spend thousands of dollars out of pocket for an issue that ultimately could just be a glitch in the system that mercedes benz could handle accordingly. |
| Vehicle Mileage at Failure | 89000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAVANNAH, GA |
| VIN pattern | WDDGF54XX9RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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