| Issue ID | 1226122 |
| Internal NHTSA # | 10779625 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 03/10/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On 10/3/2015 the vehicle was parked at a gas station for 5 minutes. Upon returning to the car and attemped to switch the ignition on, the car wont start. Contacted mercedes benz in englewood and they offered a road assistance ( $80 service charge ). After waiting for over an hour and half the roadside technician arrived and attemped to jumstart the vehicle with no success. He said that with 25 years of experience working for mercedes that this is a common issue where the vehicle wont recognize the key, locking the steering and cutting off the engine power to start up. He contacted mercedes for a towing truck to take it to the dealer for diagnostic. This happened on a saturday and have to wait til monday for results. Vehicle has 79,000 miles odometer reading. Theres more then 10,000 feedbacks over the internet with the same issue. Fix ranges from $500 to $1500. Mercedes has not recalled this ongoing common issue. |
| Vehicle Mileage at Failure | 79000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JERSEY CITY, NJ |
| VIN pattern | WDDGF81X49RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |