| Issue ID | 1113630 |
| Internal NHTSA # | 10638457 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 19/09/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | i have own a mercedes benz c300 for almost five years and had some problems but not major until recently. I when to lunch with my wife and daughter after coming back into the car we ended up being stranded for several hours waiting for an emergency roadside service to find out what the problem was. We initially thought that we run out of gas since my tank was low, so i order gas from aaa road assistance and also jump star the car thinking of a battery problem but neither solve the problem. We had no choice but to tow the car to downtown los angeles, ca mercedes dealership. The next day the service consultant call me and send me an email that the problem was the electronic steering lock and this is the cost to repair it $1385. 84 . I was shocked because i take care of my car very well, i never expected to have such a costly repair. I research the problem and found out that many people have the same problem. This is something that mercedes benz should look into and treat it as a recall and not as a wear and tear problem. |
| Vehicle Mileage at Failure | 46000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MONTEBELLO , CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |