| Issue ID | 1601351 |
| Internal NHTSA # | 11255788 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 09/05/19 |
| Component | STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 mercedes-benz c300. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic where the contact was informed that the ignition or the steering column control lock failed. The vehicle was not repaired. The vehicle was towed to hoy family auto (1122 airway blvd, el paso, tx 79925, (915) 706-2200) where it was diagnosed that the steering column control mechanism failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,169. *pm consumer stated oil change was done 1,000 miles prior to failure.*jb |
| Vehicle Mileage at Failure | 120169 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | PHOENIX, AZ |
| VIN pattern | WDDGF54X39RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/11/12 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HOY FAMILY AUTO |
| Dealer's telephone number | 915-778-5341 |
| Dealer's city | EL PASO |
| Dealer's state code | TX |
| Dealer's ZIP code | 79925 |