| Issue ID | 876619 |
| Internal NHTSA # | 10420606 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 22/07/11 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | There is no failure of the vehicle but it is a safety issue. Fog light lens that is made of glass has no safety barriers to protect it from breakage and it is mounted very low. With the crack of the lens, the fog light needs to be changed and the cost to change is it $248. Mercedes is refusing to accept it as a design defect. If i do not change this due to cost, it is a big hazard especially for owners living in fog prone areas like san francisco bay area where i live. If not changed, there are chances of accident on the road during fog days. Mercedes has changed the design of the fog lights in the following years (after 2009) of c300. Mercedes should change this defective design and fix it for free for 2009 year as well for free. Even after i pay $248 to get the light changed myself, it will crack again since it is made of glass and not covered by any protective barrier. So, even after paying to get the fog light replaced is not going to fix the design defect. |
| Vehicle Mileage at Failure | 25330 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | SAN RAMON, CA |
| VIN pattern | WDDGF54X89RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |