| Issue ID | 1601302 |
| Internal NHTSA # | 11255764 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 11/05/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My c300 stranded me in deming, nm. We had left el paso heading home to phoenix. Quick bio break in dement, and that's where my c300 wouldn't start. The shop in deming said that the car would need to be towed back to the dealer in el paso. Turned out my steering column control lock module needed to be replaced. The dealership ordered the part and two day and $1,400 later i was able to drive back to phoenix. Between towing, lodging in deming and el paso, meals, etc i was out over 2k. This is so i can start my car. According to my local mb dealer my service advisor said he sees one or two a month with this problem. I picked up the car in 2012 with 50k miles. This issue came 70k trouble free miles later. Amazed that one little part could strand me with no warning. |
| Vehicle Mileage at Failure | 126000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | WDDGF54X39RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |