| Issue ID | 1459755 |
| Internal NHTSA # | 11084407 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 10/04/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall i am very concerned on my commutes to and from work with my c300 vehical. I have escalated and complained to mercedes benz corp in early 2017 over the remediation of my takata airbags being in a humid and hot high risk zone. They only recently 2017 acknowledge the remediation issue and sent a letter to my home in dec 2017 about being in prioty group 4 and that nhtsa recently granted an extension on remediation for having parts till march 31 2018. Today is april 10, 2018 and i have recieved no letters from mb corp on any updates. I did recieve a letter from autonation today indicating to call my local mb delearship to verify open recall, check if part available, or need to be ordered. I called the local delearship and they stated that they are aware of the letter but have no clue as to what it was about. They stated that my recall is still pending and they are unsure of when parts will be available. When asked about the passed deadline for parts of march 31 2018 they indicated to follow up with mb corporate. I did follow up with mb corporate to get any updates but they have automated messages to customers to check on website. When you check website recall says pending. So far mb corp is passed their extended remediation date of march 31 2018 given to them by nhtsa. They have provided no updates to me as a customer of when or why parts are not ready. I find all this very unacceptable as a customer driving a car that i can not resale to another person putting them at risk. Should anything happen to me i will ensure that my family seeks accountabilty from all responsible people involved in the remediation of these airbags for mb corportate. Please enforce stricter regulatgions on mb corp to comply on remediation on high risk cars now. Not my first safety report recorded with nhtsa. Gov. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SARASOTA, FL |
| VIN pattern | WDDGF81X69RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
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| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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