| Issue ID | 1424191 |
| Internal NHTSA # | 11045688 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 13/11/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 mercedes-benz c300. The contact found nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags) online over a year ago. The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repairs. The dealer (calstar motors, 700 s brand blvd, glendale, ca 91204 (818) 246-1800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available. *tt consumer stated airbag needs to be replaced due to faulty airbag. Steering lock had to be replaced on dec. 2016, this is a known problem on mbc300. This is a huge safety issue. Balbo need to be replaced too. Updated 8/9/18*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | GLENDALE, CA |
| VIN pattern | WDDGF54X19FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 17/12/08 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | FLETCHER JONS MOTOR CAR |
| Dealer's telephone number | 949-718-3000 |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |