| Issue ID | 1472602 |
| Internal NHTSA # | 11100298 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 05/06/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Vehicle parked and locked in front my house. When atempting to start the vehicle, the steering wheel would not unlock. I tried two different key to start the vehicle, but still the steering wheel would not unlock. There is no warning light. Mercedes benz roadside assistant was called, and the car was towed to the mercedes benz dealer. Then, dealer confirmed that steering lock module in the column has failed and will need to be replace, and will cost $1100 parts, labor, and tax to get it done even when i have extended warranty. It was said that the service contract is a named component warranty and this component is not on the list, so it is not covered. The vehicle is now in at the mercedes benz dealer and is being worked on. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BURNSVILLE, MN |
| VIN pattern | WDDGF81X18FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |