| Issue ID | 1363282 |
| Internal NHTSA # | 10965995 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 03/03/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Last week i drove my daughter to school. Then i went to the gas station and turned the car off. When i tried to start the car to leave, it would not start. It did not do anything. I could not even roll the windows up. The car did nothing other than say "remove ignition key." the battery was tested and fine. It had just been replaced 1 month ago. The tow truck driver brought it to my mechanic who then said it had to be brought to the dealer. The mercedes dealer said it was the eis/steering switch. The cost will be $1900. I've called other mechanics. No-one can fix it because mercedes has the parts and coding exclusively. This is a lot of money and with the amount of complaints it should be a recall. Last year my car also experienced the srs light malfunction. I brought it to the dealer and this was also another huge expense. The dealer did not take the responsibility of a recall. They acted like it was a big surprise. |
| Vehicle Mileage at Failure | 122000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA ROSA BEACH, FL |
| VIN pattern | WDDGF54X28RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |