| Issue ID | 1149136 |
| Internal NHTSA # | 10672796 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 31/12/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My car would not start, but the key turned over. I had it towed and was told it was the electronic steering lock, and mercedes benz dealership was the only one that can repair it. I was told that a technical service bulletin was issued for this part. I had the car towed to the dealership. I did research and saw that hundreds of cars of the same model had a problem with this part. I informed the dealer that i was amazed that there is not a recall because it is evident that there is a defect with this product and mercedes needs to address it, and i don't feel i should be responsible for the repair. My service advisor admitted that there was a problem with this part but no recall has been issued. The general manager forwarded my concerns to mercedes. They called me back and said there was nothing they could do. It is between the dealer and me, so as of now, i am probably gonna end up paying nearly a $1000 for a part that is clearly defective. There needs to be a recall on this. It is unacceptable that there is not one! |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NASHVILLE, TN |
| VIN pattern | WDDGF54X38RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |