| Issue ID | 1136597 |
| Internal NHTSA # | 10661661 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 24/09/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On september 24, 2013, my 2008 mercedes-benz c300 with 32,050 miles would not start despite multiple attempts. Each time i would try and start it everything came on in the cabin but there was a complete disconnect to the engine which would not even crank. Roadside assistance came out my home and determined the battery was fine, i then had to have the vehicle towed into the dealer. During this visit, they replaced the electrical control unit and it was there for a full week. In october 2014 and at 39,000 miles, the problem began again in that the car would not start intermittently and i had to go back to the dealer. They again replaced the electrical control unit which took another week. A few days later, the car would not start again for an entire day despite multiple attempts and i was stranded. Another tow and back to the dealer again, this time they stated it was also the electronic ignition switch (eis) and eletronic steering lock (esl) that were faulty and would need to be replaced at an approximate cost of $2000. I argued with them extensively on why all these parts were failing on a vehicle with such low mileage and they acknowledged this was a known problem on this model year. After two additional weeks in for service, the vehicle was just returned to me. Besides a known mechanical problem with these parts which mb has not addressed, this also represents potential safety hazards for drivers if you become stuck in a remote or dangerous area or in inclement weather when this happens and cannot call out for assistance. Based on this experience and the many similar reported at the http://mbworld. Org forum, the nhtsa should coordinate a safety recall on these vehicles with mb. There has already been one recall on this model year related to electrical problems with the tailights which could catch fire, my vehicle also had this problem. Thank you. *js |
| Vehicle Mileage at Failure | 32050 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BENSALEM, PA |
| VIN pattern | WDDGF81X18FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |