| Description of the problem | My wife parked the car to get gas in a not so good neighborhood, due to being a school teacher in that area, key would unlock and lock door, and would let you turn key, but will not unlock steering wheel, and will not start car, neither did the lights on the dash light up (check engine, abs, tpms, abs, etc), called roadside, towed to dealer, diagnosed and came up with bad steering lock(esl), was quoted $1200 for the repair, told them to go ahead since we need the car, car is still there today, did google search on this issue and found hundreds of customers with this same complaint. Now, i thought i bought a dependable car being that its a mercedes, gonna get rid of it now and not buy this brand again, there is even a campaign service bulletin on this issue, i do have a case, which they will contact me tomorrow about this, mercedes should cover this cost being that it is a safety issue, what if my wife was robbed,or even rapped because of where this happened, or what if the component decided to lock up at highway speeds, then will they recall this? |