| Issue ID | 1429149 |
| Internal NHTSA # | 11051809 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 01/12/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall. I would like to complain about inaction from mercedes benz on the replacement of my airbags which are known to have an issue that could cause death. Other vehicle manufacturers such as honda and nissan are providing replacement rental cars to customers until the client's car is fixed. Mercedes benz has refused to do this when i contacted them at their corporate customer service number and the car dealership in cherry hill, nj (who also put the phone down when i asked them how this was okay). I am concerned for myself and my family members since the warning says that air bag deployment could cause death. I would like to see some action against mercedes benz for not providing customers with an alternative such as a rental car until they are able to replace these dangerous and defective parts. Please advise on what i should do next as i need this car to get to work and transport my family every day. Thank you. Please help! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOORESTOWN, NJ |
| VIN pattern | WDDGF54X78RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |