| Issue ID | 1062663 |
| Internal NHTSA # | 10586131 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2014 |
| File date | 02/01/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | This problem first started 2 days after purchase of this brand new 2014 mercedes c class. Upon starting the vehicle the emergency brake indicator light comes on and alarm starts dinging even though the emergency brake has never been applied. The only way to make it stop is to pull the emergency brake release lever. This has occurred during initial start-up and while driving. The problem was reported to the dealership and their technicians response is " the c class does that". After taking the vehicle back to the dealer the technicians said since they couldn't recreate the problem, nothing must be wrong. Once i drove 30 miles to the dealership with the emergency brake light on and alarm dinging so they could witness it. The manager and technician met me in the garage and had me pull the lever; the pedal actually moved by about an inch. The manager and tech practically accused me of partially applying the brake (which i told them i have never pulled since owning the car). I told them this makes the situation even more serious because the brake may actually auto-apply while driving. Still, no concern about safety, or resolving the problem. Their resolution was for me to bring the vehicle in to trade for a used 2013 or used 2014 or pay to move into the e class which they say doesn't have this problem. |
| Vehicle Mileage at Failure | 30 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DECATUR, GA |
| VIN pattern | WDDGF4HB0ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |