| Issue ID | 1574942 |
| Internal NHTSA # | 11221523 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2014 |
| File date | 10/04/19 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | The airbag light came on. Dash board displays left airbag malfunction, horn no longer works, display can not be cleared. Steering make lots of of clicking sound when turned on either direction. Took the car to the mercedes dealership for diagnosis. The initial response was that the steering module failed and my assessment was it is probably due to recall no ground wire recall number 17v627000.. Upon further inquiry the dealer told me that the steering module broke and came apart. I suspect this either due to defective steering module or recall # 17v252000 steering bolt. I had communicated this issue to mbusa via emails and several phone calls. They still haven't agreed to cover the cost of the repair. After several calls to the dealer, they finally shared the picture of the steering module as you can see it attached. Other owners have reported the same problem. Please see picture of installed and new module |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUSTIN, CA |
| VIN pattern | WDDGF4HBXERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |