| Issue ID | 1482637 |
| Internal NHTSA # | 11112422 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2014 |
| File date | 01/01/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 mercedes-benz c250. The contact stated that the supplemental restraint system (srs) warning indicator illuminated, which was a safety concern. The vehicle was taken to an independent mechanic where the srs warning indicator was reset. The vehicle was towed to the local dealer (mercedes-benz of tampa, 4400 north dale mabry highway, tampa, fl 33614, (813) 579-2138) where it was diagnosed that the srs warning indicator needed to be reset. The vehicle was repaired, but the failure recurred. The manufacturer was notified and did not assist. The failure mileage was 34,200. *tt consumer stated called mercedez benz hotline & customer service twice. 1st they told if srs light was on to stop driving car immediately & have it towed to the dealer- which i did on 12-13-17. Srs light was reset by dealer after having car for 5 days on 1-2-18 light (srs) came on again& i had car towed to dealer again. At this time dealer told there was nothing more they could do for me. Updated 10/9/18*jb |
| Vehicle Mileage at Failure | 31286 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | TAMPA, FL |
| VIN pattern | WDDGF4HB7EAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES BENZ OF FT MYERS |
| Dealer's telephone number | 1-800-351-7403 |
| Dealer's city | FT MYERS |
| Dealer's state code | FL |
| Dealer's ZIP code |