| Issue ID | 1620805 |
| Internal NHTSA # | 11281640 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 01/06/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 mercedes-benz c250. While driving 60 mph, the vehicle began to hesitate and lose speed. There were no warning indicators illuminated. The vehicle was taken to park place motorcars mercedes-benz dallas (located at 6113 lemmon ave, dallas, tx 75209, (214) 736-5753) to be diagnosed, but the failure could not be duplicated. The failure continued. The vehicle was taken to park place motorcars mercedes-benz arlington (located at 4201 beltway pl, arlington, tx 76018, (833) 666-5434) where it was diagnosed that an unknown component within the transmission needed to be replaced. The vehicle was repaired, but the failure continued. The vehicle was taken to park place motorcars mercedes-benz fort worth (located at 5601 bryant irvin rd, fort worth, tx 76132, (817) 310-9745), but the failure could not be duplicated. The vehicle was taken to park place motorcars mercedes-benz grapevine (817-310-9748, located at 1300 texan trail, grapevine, tx 76051), but they were unable to duplicate the failure. The vehicle was taken to mercedes-benz of plano (located at 6455 dallas pkwy, plano, tx 75024) where it was diagnosed that the solenoid needed to be replaced. The vehicle was repaired, but the failure recurred within days. The manufacturer was notified. The failure mileage was 100,000.*dt consumer stated this is my second complaint to mercedes benz, my 1st complaint 11-4-19. The last time visit of 10-14-19 my car was towed in due my car slowing down and received a light on car overheating and i was 5 minutes in driving. I called my aunt to let her know what my car was doing and it was slowing down drastically, so she could get behind me. I was able to safely pull over. I popped the hood and saw nothing but smoke. Once i cut the car back on i saw there were the fluid was coming from which was a hose from the coolant and the tow guy was able to tell me what it was. *jb |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | DALLAS, TX |
| VIN pattern | WDDGF4HB3DAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |