| Issue ID | 1639517 |
| Internal NHTSA # | 11302567 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 21/01/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I have a nhtsa recall (18v043) - manuf. Recall # 2018030004 on my 2013 mercedes c250. My complaint is that the recall was announced over two years ago (on jan. 10, 2018), and my car still says "recall incomplete, remedy not yet available." my complaint is that the manufacturer (mercedes-benz) has not offered a timely remedy. My concern is, first, safety, but as important -- i am not able to sell this car with an open recall. Buyers all have only offered a "diminished value" offer because of the open recall with "remedy not yet available." these dealers should be legally required to address these issues in a timely manner. I've called two dealerships in the houston area (greenway and clear lake), and they won't even give me a timeframe for the repairs. In the meantime, i can't sell this car until it happens. I am very frustrated by mercedes-benz's poor response time in dealing with this (both in notifying me of the original recall, and in making a plan for doing the repairs in a timely manner.) |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | WDDGF4HB5DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |